security

Hebe does everything possible to ensure your security, using up-to-date internet security, encryption, firewalls and more to keep your information, credit card details, log-in details and password completely safe.

Customer log-in
Credit card
Safe shopping guarantee
Email

Customer log-in

As a friend of hebe's, you'll have your own log-in and password. These give you access to the members-only section of the site, and allow you to access and update your information at any time.

Hebe keeps these secure and, in return, asks that you do the same to prevent anyone misusing them.

Credit card

Hebe takes credit card security very seriously. To prevent the loss, misuse or alteration of your information, hebe uses up-to-date internet security, including triple-layer encryption technology by secure server certification authority Thwate, firewalls and other security systems.

Hebe's organisational procedures add another layer of safety to your information.

Safe shopping guarantee

Hebe's safe shopping guarantee means that, if your card is fraudulently used on hebe's website, you won't incur the cost. If this happens, report it through your bank and follow their guidelines. Hebe will then liaise with the bank and reverse the transaction.

Email

Any emails you send to hebe are strictly confidential -hebe won't share them with third parties. As an added protection against fraud, make sure you don't include any sensitive information in your emails.